FAQs

 

What does the process for finding a Nanny (maternity nurse/ tutor) involve?

After you have made the initial contact with us, we will send you a copy of our Terms of Business and Privacy Policy. Once we have all the information, we will then advertise your position to the selected childcare professionals that meet your criteria. Once we have any feedback from the candidates, we will send on their CV and any other information that would help you to determine whether you would like to meet them for an interview. If all goes well, you can then move on to a trial with your preferred candidates to help you choose who would be best suited to you and your family’s needs.

 

How much does it cost?

This depends on which service you choose but our goal is always to compete with other agencies. Please see our Fees page for more details.

Why do you charge less than other nanny agencies?

We feel that hiring a nanny shouldn’t cost the earth, especially as in many cases, one parent may still be at home and just need the extra help; or your maternity leave may have just ended and you’ll have enough to think about without the added stress that a hefty agency bill would bring. We’ve seen some agencies charge overseas clients seven and a half times the gross monthly wage of the nanny that they’re hiring. We think this is completely unfair and strive to make hiring a childcare professional more affordable. Please see our Fees page for more details.

Can you help us after we have employed our nanny?

Absolutely. We know that truly settling a new nanny into your family will take a little bit of time. You may want advice or information regarding your role as an employer; or have questions about how to handle situations in the future that may arise like maternity leave and holiday cover if you can’t take time off work. We’re here all day, every day to answer your questions.

What does NWOC mean?

NWOC stands for Nanny With Own Child. Some families love the idea that another child may be present and be a great companion to their child/ren, whilst others may feel that their young family would benefit more from a nanny without children, whose attention is solely focused on their child.

Why are salaries quoted in gross?

The nanny industry seems to be the only profession where salaries and pay rates are quoted in net figures. It’s an outdated system (domestic staff didn't used to be subjected to the same taxation as they are today), and confusing for both parties involved. We quote in gross figures so that you, as an employer, know exactly how much you’re going to be paying each month for wages, national insurance and tax.

How do you choose which nannies to have on your books?

We’re very selective because we care about what we do. We’ve seen nannies with lots of qualifications and maternity nurses with 20 years’ experience and we know that qualifications and/ or experience alone, does not necessarily make an excellent childcare provider. We meet all our candidates and thoroughly verify their references to see how they perform in the real world, not just on paper. We also ask for feedback on interviews and trials from other clients, to make sure that we’re only putting forward candidates that we would want looking after our own children.

Can you give me information on what I need to know about my responsibilities as an employer?

Yes! We have all the information you’ll need to know before and after hiring someone to work for you. There may be obvious concerns such as contracts and pay, but down the line, other issues may crop up when you’re least expecting them. We’re always here to help and are willing to answer any questions you may have, or point you in the direction of other professionals who may be able to help.

Can you help me as a parent living overseas?

We’d love to. We have contacts with nanny agencies around the world, and if you’d like to speak to someone face to face, then we’d pass on your details to someone in your area. We can give you advice on where to find the information specific to your country, i.e. regarding employees who may need a visa. Please see our information on overseas nannies.

Alternatively, we may have nannies, etc. on our books who are local to you and are looking for a position. We also deal with many expat families who are looking for a nanny before they relocate back home; again, please contact us to see how we can help you organise your childcare before you arrive.

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Horizon Nannies Ltd

Company No.: 11644468

info@horizonnannies.com

07754951008

01234 766507

16 Squires Road, Marston Moretaine, MK43 0QL, England

Charity

Privacy Policy

Terms of Business